Subject: Misleading BirdEye PRO Feature Claims#782

Hello,

I recently purchased BirdEye PRO specifically to analyze wallet performance across tokens — including access to more than the Top 10 traders, win rate data, and wallet-level PnL.

These features were implied in your marketing copy (e.g. “most frequent traders,” “advanced wallet analytics”), but in practice, PRO gives no such access.

After subscribing, I see:

Only Top 10 traders, same as free version

No win rate

This is misleading product positioning. I’m not requesting a refund, but I strongly encourage your team to correct these claims before more users are misled by what appears to be alpha wallet tracking functionality.

Regards,
Vito

Hello sir,

Can i know where you check Birdeye PRO feature ? Because we don’t included top 10+ traders and their data